Payment, Refund & Usage Policy – Jathagam.ai

1. Terms and Conditions

By using Jathagam.ai, you agree to the terms outlined here. We offer digital astrology services in the form of personalized Jathagam PDF downloads. The information you provide is used solely to generate your horoscope, and the results are delivered online. All content on this platform is subject to change without notice.

We do not provide any warranties regarding the accuracy or completeness of astrological interpretations. Your use of the services is at your own discretion.

2. Cancellation and Refund Policy

As Jathagam.ai provides digital goods (PDFs), orders once placed are typically non-refundable. However, if you face technical issues or receive an incomplete or unreadable PDF, you may contact us within 2–3 days of purchase. We will evaluate your request and offer a resolution where applicable.

Refunds, if approved, will be processed within 3–4 working days and returned to the original payment method.

3. Shipping and Delivery

Jathagam.ai delivers digital services only. No physical product will be shipped. After successful payment, your personalized Jathagam is generated and made available for download instantly or via email within 0–7 days in case of processing delays. Please ensure your entered birth details are accurate to avoid any mismatch in the final output.

4. Contact Us

If you have any questions, concerns, or refund-related requests, please contact us at:

• Email: contactus@jathagam.ai
• Phone: +91 9176754552

Jathagam.ai is a digital-first platform operating from Thoothukudi, Tamil Nadu.